Privacy Policy
What Gets Collected
Calling 951-467-1600 routes the call through a tracking number so the phone number that referred the call, the general call duration and the outcome of the dispatch can be recorded. The call itself may be recorded for quality and dispatch-accuracy purposes, and a caller is notified of that recording where required. Details a caller volunteers on the phone, such as the address, the plumbing problem described and a callback number, are captured so a dispatch can be arranged.
Visiting this site also generates ordinary analytics: the pages viewed, the approximate location inferred from the network connection, the device and browser type, and the page that referred the visit. No account is created and no plumbing work is ever booked directly through this site.
Tracking Numbers and Call Recording
A dedicated tracking number is used so that call volume from this site can be measured separately from other referral sources. Recorded calls are stored for a limited period and reviewed only to confirm that a dispatch was handled correctly.
How Caller Details Reach a Provider
The address, the description of the plumbing problem and a callback number are passed to the contracted plumbing provider covering that city so a licensed technician can be routed and the appointment can be arranged. That provider is independently licensed and insured and is responsible for the visit itself.
Cookies
Cookies and similar technologies may be used to measure which pages are viewed and to attribute a call to the marketing channel that produced it. These do not identify a visitor by name and can be limited through browser settings.
Third-Party Links
Any outbound link on this site leads to a third party with its own privacy practices, and this policy does not extend to that destination.
Retention
Call recordings, caller-supplied details and site analytics are retained only as long as needed for dispatch, quality review and legal recordkeeping, after which they are deleted or de-identified.
Safeguards
Reasonable administrative and technical safeguards are applied to caller and visitor information, and access is limited to personnel and providers who need it to arrange or review a dispatch.
Children's Privacy
This site and its phone line are directed at adult homeowners and are not intended for use by children, and no information is knowingly collected from anyone under 13.
California Privacy Rights (CCPA/CPRA)
California residents may have the right to know what personal information has been collected, to request deletion of that information, to correct inaccurate information, to limit the use of sensitive personal information, and to opt out of the sale or sharing of personal information. A request under any of these rights, or a request to opt out, can be submitted using the contact block below or through the Do Not Sell or Share My Personal Information page. No request will result in discriminatory treatment.
Contact
Vmeus LLC
784 Carlsbad Dr
Satellite Beach, FL 32937
Office: 321-459-7582